When you need to attend an immigration office in Mexico to file your residency application paperwork, our associates can help with accompanied assistance at selected locations.
This service saves you time and helps avoid common mistakes made by applicants. Accompanied Assistance provides a combination of tele-support and in-person accompaniment at the immigration office in Mexico.
Accompanied Assistance —vs— Tele-Assistance
Our associates offer Tele-Assistance regardless of your location, and they offer Accompanied Assistance at immigration offices in selected locations across Mexico.
Accompanied Assistance provides in-person support at immigration offices in selected locations across Mexico. The associate consults with you, prepares and prints out all the application forms and letters—and meets you at the immigration office in Mexico to help file your procedure. Accompanied assistance is not available at Mexican Consulates outside of Mexico.
Tele-Assistance is ideal if you are comfortable going to the immigration office in Mexico to file by yourself. Our associates consult with you about your situation and plans and check that your supporting documentation is in good order. They complete the application forms and letters, and help you arrive fully prepared to file your application.
Learn more about the Tele-Assistance support service.
Accompanied Assistance at immigration offices in Mexico
Accompanied assistance provides all the benefits of our associates’ tele-assistance consultation and paperwork completion, with added benefits including:
- Attending the immigration office ahead of time to request your appointment or to wait in line early in the morning so you don’t have to do this.
- Printing out and organizing all the paperwork and forms ready for you to sign and file the application.
- Meeting with you in person to guide you through the procedures.
- If the immigration office raises any issues with forms or letters, the associate can swiftly correct and reprint papers for you, minimizing the disruption time.
- If you need to return another day to complete the process, they will meet you again at no additional charge.
Accompanied Assistance is currently offered at the following locations:
| Mexico City | Chapala/Ajijic | Guadalajara |
| Puerto Vallarta & Nuevo Vallarta |
Mérida & Progreso |
Tijuana |
| Rosarito | Ensenada | Mexicali |
How the Accompanied Assistance service works
Accompanied Assistance provides a combination of tele-support and in-person accompaniment at the immigration office in Mexico. This section describes the application stages and support offered at each stage.
| Stage | Accompanied Assistance |
| Initial Consultation | The service begins with a personal consultation. Our associate will consult with you to understand your situation, describe the relevant application procedures, and plan your customized accompanied support service. |
| Tele-support for Mexican Consulate procedures | If your procedure involves an appointment at a Mexican Consulate, our associate will provide tele-support for this stage, including identifying a suitable consulate, help with appointment booking, and support to help you prepare for your interview at the Mexican Consulate, including review of your supporting documentation for accuracy and completeness. |
| Preparatory work | To prepare for your procedure, our associate will send you a customized checklist of the documents you need to gather. They’ll ask for copies of some documents you’ll need to send to them in advance so they can pre-prepare your application. |
| Forms and letters | The associate will correctly complete all the application forms and write the covering letters, in Spanish. |
| Scheduling | Our associate will coordinate with you about dates for your intended procedure and filing that are mutually convenient, and which meet the stipulated deadlines for the procedure. |
| Immigration Office appointment | Depending on the location, our associate will either attend the immigration office ahead of time to obtain an appointment date for you, or they will line up early in the morning to hold your place in the line for a service token on the day you intend to file, and you’ll take your place in the line at around 8:30AM. |
| Accompaniment | Our associate will meet you outside the Immigration Office on the agreed date to file your procedure. Your filing docket(s) will be printed and organized for you to sign and hand-over to the immigration official when you file your procedure—so you’ll be fully prepared. |
| Filing the procedure | You’ll be given detailed guidance about what to do at the immigration office on the day. If the associate cannot accompany you inside (some offices allow facilitators in, others don’t) they will provide you with detailed instructions about what to do when you enter.
When your turn is called, you hand over the docket of papers our associate prepared and wait for the immigration official to review and process the application. When it’s approved, your photograph and fingerprints will be taken digitally. Your residency card might be issued that same day; otherwise, you will be given a file number and be invited to return another day to pick-up your residency card. |
| Leaving the immigration office | The associate will leave with you, or if they are not allowed in, they’ll be waiting outside of the immigration office to meet you. When you have your card, they will check that everything is in good order before you leave.
If you need to return another day to pick up your residency card, the associate will accompany you again and there is no extra fee if this happens. Remember that our associates cannot guarantee timescales or obtain preferential treatment for any application. |
This is not a line-hopping service
Our associate assists and guides you through the procedures in good time, but cannot obtain preferential treatment for any applicant, and they cannot guarantee appointment date availability or ‘fast-track’ appointments or processing time scales at the immigration office.
Accompanied Assistance Service Plans & Fees
Our associates charge a fixed fee per person for the accompanied service at immigration offices in Mexico. Fees vary depending on the location. You must pay the government fees separately.
All service plans include an initial consultation by phone/videocall/email/chat, confirmation of the required procedures, completion of the forms and letters, custom checklist of documents you’ll need to carry, and in-person accompaniment at the immigration office in Mexico.
| SERVICE PLANS | FEES |
First time residency applicationsWhen you intend to apply for residency, this service plan combines tele-assistance for the Mexican Consulate appointment and interview and accompanied assistance to exchange your visa for a residency card at one of these selected locations in Mexico > |
Fees PER APPLICANT Mexico City: US$440 Guadalajara: US$349 Ajijic/Chapala: US$379 Mérida/Progreso: US$390 Puerto Vallarta: US$419 Nuevo Vallarta: US439 Tijuana: US$400 Ensenada: US$400 Rosarito: US$400 Mexicali: US$480 |
Visa to residency card exchangeIf you already have a residency visa issued by a Mexican Consulate, get accompanied assistance to exchange your visa for a residency card at one of these selected locations in Mexico > |
Fees PER APPLICANT Mexico City: US$300 Guadalajara: US$250 Ajijic/Chapala: US$280 Mérida/Progreso: US$250 Puerto Vallarta: US$320 Nuevo Vallarta: US$340 Tijuana: US$300 Ensenada: US$300 Rosarito: US$300 Mexicali: US$380 |
Residency card renewalWhen you have an existing Residency Card and want to renew your status, get accompanied assistance to renew your residency card for further years at one of these selected locations in Mexico > |
Fees PER APPLICANT Mexico City: US$300 Guadalajara: US$250 Ajijic/Chapala: US$280 Mérida/Progreso: US$250 Puerto Vallarta: US$320 Nuevo Vallarta: US$340 Tijuana: US$300 Ensenada: US$300 Rosarito: US$300 Mexicali: US$380 |
Change from Temporary to Permanent residencyAfter four consecutive years of holding temporary residency (2 years if married to a Mexican National) get accompanied assistance to change from temporary to permanent at one of these selected locations in Mexico > |
Fees PER APPLICANT Mexico City: US$300 Guadalajara: US$250 Ajijic/Chapala: US$280 Mérida/Progreso: US$250 Puerto Vallarta: US$320 Nuevo Vallarta: US$340 Tijuana: US$300 Ensenada: US$300 Rosarito: US$300 Mexicali: US$380 |
Family Unit residency applicationsIf you’re married to a Mexican National or have certain other family connections in Mexico, get accompanied assistance to apply for residency at one of these selected locations in Mexico > |
Fees PER APPLICANT Mexico City: US$300 Guadalajara: US$320 Ajijic/Chapala: US$340 Mérida/Progreso: US$250 Puerto Vallarta: US$375 Nuevo Vallarta: US$400 Tijuana: US$300 Ensenada: US$300 Rosarito: US$300 Mexicali: US$480 |
Lost residency card replacement (Inside Mexico)If you lost your residency card while inside Mexico get accompanied assistance apply for a residency card replacement at one of these selected locations > |
Fees PER APPLICANT Mexico City: US$300 Guadalajara: US$250 Ajijic/Chapala: US$280 Mérida/Progreso: US$250 Puerto Vallarta: US$320 Nuevo Vallarta: US$340 Tijuana: US$300 Ensenada: US$300 Rosarito: US$300 Mexicali: US$380 |
Lost residency card replacement (Outside Mexico)If you lost your residency card while you are outside of Mexico get tele-assistance with the Mexican Consulate procedure abroad and accompanied assistance at the immigration office in Mexico to get the card replaced at one of these selected locations > |
Fees PER APPLICANT Mexico City: US$440 Guadalajara: US$370 Ajijic/Chapala: US$400 Mérida/Progreso: US$440 Puerto Vallarta: US$440 Nuevo Vallarta: US$460 Tijuana: US$400 Ensenada: US$400 Rosarito: US$400 Mexicali: US$480 |
Personal details update notificationWhen you move home, change marital status or nationality, or change jobs, get accompanied assistance to file a change notification at one of these selected locations in Mexico > |
Fees PER APPLICANT Mexico City: US$180 Guadalajara: US$250 Ajijic/Chapala: US$250 Mérida/Progreso: US$150 Puerto Vallarta: US$300 Nuevo Vallarta: US$300 Tijuana: US$200 Ensenada: US$200 Rosarito: US$200 Mexicali: US$280 |
Regularization procedure
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Fees PER APPLICANT Mexico City: US$400 Guadalajara: US$320 Ajijic/Chapala: US$340 Mérida/Progreso: US$350 Puerto Vallarta: US$375 Nuevo Vallarta: US$400 Tijuana: US$400 Ensenada: US$400 Rosarito: US$400 Mexicali: US$480 |
Questions before you request the Accompanied Assistance service
If you have a question or need guidance about how the immigration assistance service works before you make a service request, please contact us.
Make a service request for Accompanied Assistance
To hire our associate, please complete the request form below.
What happens next?
- After you complete the form, our immigration assistance associates will contact you directly to request 50% of the Accompanied Assistance fee in advance.
- When you’ve paid, they’ll get in touch to schedule your initial consultation and begin the Accompanied Assistance service.
- Mexperience will send you an email to confirm these details.